Feedback & Improvement

Feedback and improvement complete the ISMS loop by connecting practical experiences of work conducted to planning for future work. The feedback and improvement function is intended to confirm
that the desired work outcomes were obtained safely; identify and correct deviations that lead to unsafe or undesired work outcomes; and provide managers and workers with information to improve
the quality or safety of subsequent similar work. Mechanisms that support these goals include worker and management observations, pre- and post-work review meetings, performance indicators,
lessons learned, internal and external assessments, operational and strategic planning, and a variety of other such activities. The desired operational and safety culture within DOE is one in
which each individual is encouraged and supported in continually asking:
• Was the work properly identified?
• Were the hazards properly analyzed?
• Were the proper controls established?
• Was the work performed as planned and with the expected outcome?
• Are there ways to perform the work better and more safely?
The objective of this section of the ISM web site is to provide a platform for the active sharing of Feedback & Improvement related
documents, tools and processes being utilized across the Department.
For further information or comments, please contact Mike Hillman
This page was last updated on
December 20, 2006
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